Features & information
Services
- A delivery menu is available between 12:00 and 23:00.
- Priority access to the Eden Restaurant from 19:30 to 22:30. Moreover, we have children’s menus, vegetarian, & tailor made.
- Infinity pool with towels & sunbeds.
- Priority access to the resorts’ Spa & Wellness area.
- Extensive guest relations services.
- Daily cleaning service
- Laundry, sewing & ironing service.
- Free! Outdoor parking.
- Free! Access to more than 4000 of the world’s best magazines and newspapers via PressReader.
- Indigenous species of low water consumption in the garden.
- On-demand medical service.
- On-demand flower shop service.
- Car rental service on request.
- Children’s stroller available on request.
- On-demand transportation service.
- Umbrellas in reception or room.
- Free! Access to the resorts’ football pitch and tennis court.
- Safety deposit box available at the front desk.
- Baby sitter available on demand.
- Payment methods: cash, Visa, Mastercard, Maestro, Diners Club, JCB, American Express, Bank Transfer & Bitcoin (for online bookings only).
- Currency exchange service available at front-desk.
Villa
- Adults only.
- Check-in: 16:00. Check-out: 10:00.
- Luxury bed linen and restful and confortable mattress.
- Sofa, wardrobe and possibility of extra bed.
- Working desk.
- jacuzi / bath in most bedrooms.
- Telephone service.
- Air-condition.
- Free Wi-Fi.
- Flat-screen satellite TV.
- Safety deposit box.
- Unique paintings from local and international artists.
- Cosy, pleasant and comfortable bathrobes, towels and slippers.
- Free toiletries & amenities.
- Hairdryer.
- Enlarging mirror.
- A tourist tax is applicable of 1.10€ including VAT per day for every adult (16+years old).
- Designed by architect Ramon Esteve & Play Offside
Deposit & Cancellation policy
- To confirm your reservation we ask for a 50% deposit of the total booking.
- The remaining 50% 30 days before arrival.
- All the deposit is non-refundable but if you are unable to come due to government restrictions, we will work with you to keep the credit for a future stay.
Special health & safety measures
Security measures
- Staff follow all safety protocols as indicated by local authorities
- Shared objects such as letters, magazines, pens and paper have been removed
- Hand disinfectant in accommodation and important areas
- There are procedures for checking the health of clients
- First aid kit available
Cleaning & disinfection
- Use of effective cleaning products against coronavirus
- Bed linen, towels and other laundry washed according to the instructions of the local authorities
- Accommodation disinfected after each stay
- Cleaning of the accommodation by professional companies
- Clients can cancel the cleaning service of their accommodation during their stay
Physical distance & food and beverage safety
- Can be paid without cash
- The rules of physical distance are followed
- Screens or physical barriers between staff and customers in certain areas
- Physical distance in dining areas
- Food delivered to the clients’ accommodation
- All plates, glasses, cutlery and other tableware have been disinfected or are dispensable